Corey Beidler
Senior Manager, Experienced in Contact Center Operations, Customer Insights, Product Management, Retail Operations, District and Store Management
- Role
- Senior Manager Customer Support at Edible Brands
- Location
- Woodstock, GA, US
- LinkedIn followers
- 500 followers
About Corey Beidler
As the Senior Manager of Contact Center Operations, I am focused on developing strategic roadmaps that leveraged technology to enhance customer and agent experiences. This role requires deep collaboration with cross-functional teams, including product management, web development, marketing and merchants to ensure that our solutions at DTC met customer expectations. I have 7 years of experience in various management roles at Duluth Trading, where I have supported store openings, hiring events, inventory management, and new initiatives and programs.In addition to my experience and achievements in operational roles, I have honed my project management skills by multitasking several program implementations simultaneously. I am passionate about finding and developing talent, coaching towards excellent customer experience, and fostering a culture of collaboration and innovation. I have a certification in Coaching Skills for Leaders and Managers from LinkedIn, and I use it to empower and motivate my team to achieve their goals and deliver on our brand promise.
Experience
Senior Manager Customer Support
Feb 2024 — Present · Atlanta, GA, US
Education
Metropolitan State College of Denver
Business Management
Skills
- Visual Merchandising
- Big Box
- Powerpoint
- Microsoft Excel
- Inventory Management
- Inventory Control
- Hiring
- Retail Sales
- Shrinkage
- Leadership
- Store Management
- Retail
- Associate Development
- Merchandising
- Loss Prevention
- Microsoft Office
- Sales
- Profit
- Planograms
- Driving Results
- Store Operations
- Customer Service
- Management
- Training
- Customer Satisfaction
- Outlook
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