Yurii Korman
L2 - Technical Support Specialist @Payop
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WORK HISTORY
L2 - Technical Support Specialist @Payop
CA
EDUCATION
Lviv Polytechnic National University
Bachelor's degree
ABOUT YURII KORMAN
Enthusiastic and well-organized, experienced incollaboration, problem-solving, planning, and supporting work process, with more than 7 years of experience in customer service. • Almost 5 years out of 7, I have managed routine tasks and solved issues, supervised individuals and teams, and maintained a healthy and constantly evolving work environment as a supervisor.• Proven efficiency with an ability to quickly learn, make complex decisions, manage risks and negotiate both with B2B and B2C customers.• Through comprehensive reporting of key metrics, I have consistently improved customer care processes.• Constantly looking for opportunities to leverage my experience and achieve new knowledge in technical areas. Eager to offer my expertise and leadership skills, where my metrics-driven methods of assessing customer needs will benefit your company.
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