Cordella Brown

Director of Business Process and Development at Copart | Client-Centered Business Leader

Role
Director of Business Process and Development at Copart
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Cordella Brown

Personal Mantra: Have you ever tripped over a mountain? Me neither, it’s the little things. A versatile strategic leader with repeated success in optimizing performance in the complex auto-financing industry. Notable achievements include- People Leadership: Improving operational efficiency by up to 60% without sacrificing quality or additional headcount- Client Experience: Securing enterprise-level client relationships through successful pilots and service excellence- Project Management: Operationalizing technological, operational, and quality improvements through execution. Experience in: Strategy | People | Operations | Growth | Quality CORE COMPETENCIES: Business Strategy | Operations Management | Revenue Growth | Process Improvement | Workforce Optimization | Resource Allocation | Team Development | Coaching & Training | Career Pathing | Financial Analysis | KPI Development | Performance Reporting | Client Experience | Existing Business Growth | New Business Generation

Experience

  1. Director of Business Process and Development

    Copart

    Jan 2019 — Present · Dallas, TX, US

Education

  • East Carolina University

    Bachelor of Arts (B.A.)

    1999 — 2003

Skills

  • Budgets
  • Sales
  • Sales Management
  • Sales Operations
  • Customer Retention
  • Customer Service
  • Training
  • Customer Satisfaction
  • Profit
  • Forecasting
  • Automotive
  • Team Building
  • Process Improvement
  • Leadership
  • Account Management
  • Time Management
  • Call Centers
  • Inventory Management
  • Property & Casualty Insurance
  • Operations Management
  • Insurance

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Cordella Brown — Director of Business Process and Development at Copart in Dallas-Fort Worth, TX, US | Unifers