Coppings
Turning Every Employee into a Growth Champion | Customer-Focused Culture Architect | 63% Win Rate Gains | Hi-Q Method™
- Role
- Managing Partner at Hi-Q Group Winning Relationships
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Coppings
THE 63% PROBLEM Growth officers tell me the same thing:\"Our win rate is stuck. We\'re losing deals we should win. Our teams don\'t share customer intel.\"After 25+ years and multi-hundred billions in contract wins, I\'ve discovered why. THE SHIFT My elite sports background taught me: Champions have a mental edge through systematic development.Your teams have the same potential. They just need the right system. THE HI-Q METHOD™ We transform entire organizations through- 4 Pillars of Engagement™ framework- CRQ™ (Customer Relationship Quality) metrics - finally, KPIs for relationships- Behavioral psychology-based training for ALL customer-facing roles- Measurable win rate improvements (average 63% increase) THE RESULTS Fortune 50 companies achieving 80% revenue from 20% of customers Top 10 defense contractors winning must-win recompetes Mid-market firms beating incumbents through relationship superiority THE BOTTOM LINE In an AI world, human connection is your only sustainable differentiator.Ready to give your team the systematic advantage that separates champions from everyone else? Book a Growth Diagnostic: https://hi-qgroup.com/get-started/ Direct: n••••••••@hi-qgroup.com
Experience
Managing Partner
Hi-Q Group Winning Relationships
Jan 2019 — Present · Charlotte, NC, US
Transforming Teams into Growth AdvocatesIMPACT METRICS: Average client win rate improvement: 63% Guided multi-hundreds of billions in contract wins Served all Top 10 defense contractors + Fortune 50 Created first measurable relationship KPI (CRQ™)KEY INNOVATIONS- Developed Hi-Q Method™ - systematic approach to relationship intelligence- Created 4 Pillars of Engagement™ - behavioral framework for entire teams- Pioneered CRQ™ Assessment - finally bringing metrics to relationships- Established \"co-creation before RFP\" methodologyCLIENT TRANSFORMATIONS- Defense Contractor: Won $2.3B recompete after implementing Hi-Q Method- Tech Firm: Increased expansion revenue 47% through PM training- Services Company: Reduced \"Hail Mary\" bids by 72% using CRQ metricsTHOUGHT LEADERSHIP- Washington Technology monthly columnist- LinkedIn followers in growth/transformation leadership- Creator of \"Revenue Blind Spot\" framework for PMs
Education
Heriot-Watt University
Master of Business Administration (MBA), Business Administration
1999 — 2002
University of KwaZulu-Natal
BSocsc, Business Administration, Psychology and Human Resources
1992 — 1994
Skills
- Curriculum Development
- Executive Management
- Business Planning
- Operations Management
- Business Development
- Sales Management
- Risk Assessment
- Instructional Design
- Management Consulting
- Profitable Growth
- Consulting
- Sales Operations
- Sales
- Marketing
- Training
- Program Management
- New Business Development
- Government
- Cross-Functional Team Leadership
- Marketing Strategy
- Training Delivery
- Business Management
- Organizational Development
- Defense
- Technology Needs Analysis
- Mergers & Acquisitions
- Strategic Planning
- Strategy
- Analysis
- Organizational Leadership
- Assessment
- Integration
- Recruiting
- Sales Growth
- Team Building
- Management
- Business Strategy
- Business Process Improvement
- Leadership Development
- International Business
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