Christine Johnson
Global Service Provider | Program & Project Management | Profitability & Revenue Optimization | Client Satisfaction & Retention
- Role
- Principal Program Manager at NetApp
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Christine Johnson
Distinguished program and project management executive with a global portfolio spanning life sciences, biotechnology, and biopharmaceutical fields. Brings broad international expertise in finance systems and back-office operations, complementing an accomplished track record across diverse sectors. Renowned for improving customer service, leading strategic growth, and consistently exceeding client expectations through data-driven methods. Skilled at leveraging technology to solve challenges, increase efficiency, and reduce costs. Recipient of multiple leadership awards in recognition of impactful contributions.Please feel free to contact me at my email with any thoughts, comments, or questions about my work. I am always interested in making new professional acquaintances.
Experience
Principal Program Manager
Aug 2024 — Present · Morrisville, NC, US
OCEAN ERP Cloud Release, Hypercare & Enterprise Stabilization • Led the successful launch and implementation of the Quote to Cash (Q2C) portion of NetApp’s OCEAN ERP Cloud, overseeing the transition, Hypercare, and post-go-live stabilization for this critical business process to ensure operational continuity.• Managed enterprise-wide ERP Cloud cutover, orchestrating cross-functional teams in IT, finance, sales operations, and support to ensure seamless execution.• Acted as Hypercare Command Lead, serving as the primary point of accountability for issue triage, prioritization, and resolution during critical stabilization phases.• Directed Opportunity-to-Order (O2O) stabilization, safeguarding transaction integrity and managing dependencies across interconnected systems.• Provided executive-level reporting on stabilization progress, risks, and key trends through clear status updates and leadership briefings.• Collaborated with business and IT stakeholders to transition from reactive Hypercare to sustainable, controlled enterprise stabilization.
Education
North Carolina State University
Computer Science, Accounting
North Carolina Wesleyan University
Bachelor of Science - BS, Business Administration and Management, General
Skills
- Project Management
- Resource Management
- Certified Project Manager
- Software Development Life Cycle (Sdlc)
- Business Process
- Business Process Re-Engineering
- Csm
- Consulting
- Software Project Management
- Itil
- Business Process Improvement
- Project Delivery
- Gxp
- IT Management
- Erp
- Spreadsheets
- Integration
- Project Portfolio Management
- Scrum
- Negotiation
- Enterprise Software
- Word Processing
- Pmo
- Pmp
- Leadership
- Software as a Service (Saas)
- Program Management
- Vendor Management
- Strategy
- Customer Relationship Management (Crm)
- Change Management
- Team Management
- Business Analysis
- Mentoring
- Presentations
- Peoplesoft
- Microsoft Office
- Enterprise Resource Planning (Erp)
- Oracle
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