Cooper Dees

Bachelor of Science in Environmental Management from Indiana University and Computer Science Major at Western Governors University

Role
Tier 1 - Technical Support Representative at iTech Digital
Location
Indianapolis, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Cooper Dees

I graduated from Indiana University Bloomington in 2022 with a Bachelor of Science in Environmental Management. I worked hard to gain a full scholarship that helped me realize my full potential by reducing the financial burden of an advanced education. I was a part of Delta Sigma Pi Professional Business Fraternity for 6 semesters where I learned the value of a highly skilled and professional network of diverse, hard-working people. I went on to work with the National Park Service in Maine following graduation. This is where I developed skills in leadership and what it meant to pursue work in this field further. When I returned home from Maine, I realized that I had a strong passion for software engineering and computer science in general. This is when I made the decision to pivot my career path, and I focused on getting my computer science degree. I am extremely excited for this new field and cannot wait to see where this change takes me.

Experience

  1. Tier 1 - Technical Support Representative

    iTech Digital

    Sep 2024 — Present · Indianapolis, IN, US

    Integrated timely solutions for both hardware and software related issues that ITech Digital\'s clients experienced- Collaborated with other departments in the company including,sales engineering and product management, to resolve system issues- Provided remote technical support to clients through the use of remote, client based softwares to engage with their systems directly

Education

  • Western Governors University

    Bachelor of Science - BS, Computer Science

  • O'Neill School of Public and Environmental Affairs

    Bachelor of Science - BS, Environmental Management

    2018 — 2022

  • Indiana University Bloomington

    Bachelor of Science - BS, Environmental Management

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Cooper Dees — Tier 1 - Technical Support Representative at iTech Digital in Indianapolis, IN, US | Unifers