Cooper West
- Role
- Customer Success Manger at Blackbaud
- Location
- Charleston, SC, US
- LinkedIn followers
- 500 followers
About Cooper West
Experienced Software professional with a demonstrated history of working in the computer…
Experience
Customer Success Manger
Jun 2021 — Present · US
Manage Faith vertical of over 300 customers and over $12.67 million in recurring revenue - Develop strategic customer relationships in the faith vertical to drive trust and retention for Blackbaud, with a focus on customer delight - Lead executive level and senior managers through Success Planning conversations, focusing on incremental value and challenges to drive value of solutions with organizations - Serve as an advocate and escalation path for customers, ensuring resolution and…
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