Cooper Hoag
SaaS Account Management & Customer Success | Driving Adoption, Retention & Growth
- Role
- Account Executive at Arketa
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Cooper Hoag
I’ve spent the last 5+ years working with SMB and mid-market clients in the SaaS space, guiding them from that first “let’s talk” conversation all the way through implementation prep, adoption, and long-term growth. A big part of what I do is making technical things — like integrations or API workflows — easy to understand and even easier to act on. I focus on setting customers up for a smooth handoff into onboarding, making sure the right people are in place, and flagging potential roadblocks before they turn into real issues. I’m the kind of person who takes ownership right away, solves problems fast, and works directly with product and engineering to get things done. I like to keep things practical: help customers succeed, help the team succeed, and make sure the work actually moves the needle. Core strengths: Technical product demos, SaaS integrations, API concepts, pre-onboarding prep, client training, retention strategy, account management, cross-functional collaboration, process improvement, and churn reduction.
Experience
Account Executive
Aug 2025 — Present
Education
Colorado State University-Pueblo
Bachelor of Applied Science - BASc
Fullstack Academy
Fullstack Development
2025 — 2025
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.