Ajay Shukla

Manager @Delhivery

Role
Customer Experience Manager at Delhivery
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Experience Manager

    Delhivery

    Dec 2021 — Present · Gurugram, IN

Skills

  • Process Improvement
  • Management
  • Team Building
  • Business Analysis
  • Social Media Marketing
  • Solution Selling
  • Store Operations
  • Business Planning
  • Operations Management
  • Customer Service
  • Program Management
  • Business Intelligence
  • Online Marketing
  • Data Analysis
  • Account Management
  • Change Management
  • Marketing
  • Requirements Analysis
  • Cross-Functional Team Leadership
  • Marketing Strategy
  • Operational Excellence
  • Leadership
  • Business Development
  • Team Management
  • Digital Marketing
  • Training
  • Vendor Management
  • Strategic Planning
  • Business Process Improvement
  • Project Planning
  • Process Flow Documentation
  • Project Management
  • Visio
  • Analysis
  • Mis
  • Analytics
  • Key Performance Indicators
  • Talent Acquisition
  • Social Media
  • Crm

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Ajay Shukla — Customer Experience Manager at Delhivery in Mumbai, MH, IN | Unifers