Scott Cooke
- Role
- Director Innovations Services at Genesys
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Scott Cooke
Over time I have learned what really works to bring customers to your business and make…
Experience
Director Innovations Services
Feb 2023 — Present
Education
The George Washington University School of Business
Master of Science, Certificate in Project Management
1996 — 1998
Skills
- Unified Communications
- Cisco Icm
- Telephony
- Cloud Computing
- Business Intelligence
- Networking
- Call Routing
- Vendor Management
- Solution Architecture
- International Project Management
- Program Management
- Platform Architecture
- Call Centers
- Acd
- Expatriate Management
- Routing
- Mergers
- Testing
- Data Center
- Cisco Call Manager
- Wan
- Avaya
- Quality Management
- Telecommunications
- Saas
- Mpls
- Wireless
- Managed Services
- Integration Architecture
- Workforce Management
- Ivr
- Genesys
- Professional Services
- Switches
- Global Business Development
- Pre-Sales
- Crm
- Cisco Technologies
- Cti
- Contact Centers
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