Susovan Bera
AWS certified || Pursuing M.Tech from Bits Pilani || Agile Methodology|| SQL ll Functional Testing
- Role
- Scholar Trainee at Wipro
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Susovan Bera
Participated in requirement gathering and review meetings. Analyzed business and…
Experience
Scholar Trainee
Jul 2021 — Present · Kolkata, IN
Participated in requirement gathering and review meetings.• Analysed Business Requirement Documents (BRD) and Functional Specification Documents (FSD) to understand system behaviour.• Created detailed Test Plans, identifying scope, objectives, resources, and timelines.• Designed test scenarios and test cases based on functional requirements.• Performed manual execution of test cases across different modules.• Monitor, triage, and resolve incoming tickets in accordance with SLAs.• Use Excel to generate weekly/monthly reports on ticket volumes, resolution times, and SLA compliance.• Develop dashboards and visual summaries to support decision-making and performance tracking.• Track bugs, enhancements, and support tasks using Azure DevOps Boards.• Coordinate with development teams to prioritize backlog items and ensure timely delivery.• Worked with SQL used queries in project.
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