Anshuman Mishra

About Anshuman Mishra

I specialize in turning messy business problems into structured, data-driven solutions.Currently working as a Business Analyst Trainee at OTS Solutions, I’ve designed real-world payment workflows including escrow handling, commission logic, and refund systems — focusing on edge cases that directly impact revenue and user experience.Beyond documentation (BRDs, FSDs), I work on- Identifying business bottlenecks through data analysis (SQL, Excel)- Defining KPIs and building dashboards (Power BI)- Designing workflows and user journeys for better product decisionsI’ve also built projects like:• Amazon Delivery Delay Analysis – identified operational inefficiencies using 43K+ records • MedBrief (Healthcare System) – designed end-to-end patient workflow, KPIs, and product flows I’m looking for roles where I can contribute as a Business/Data Analyst by combining data, business understanding, and product thinking.If you\'re building something interesting or solving real problems — let’s connect.

Experience

1. Business Analyst Trainee

   OTS Solutions

   Feb 2026 — Present

   Designed end-to-end payment workflow (escrow, commission, payouts) covering multiple transaction journeys, reducing requirement gaps during implementation- Documented 10+ detailed BRD components for refund workflows, ensuring complete edge-case coverage- Identified and analyzed key financial risks (chargebacks, webhook failures, negative balances) and suggested mitigation strategies- Collaborated with cross-functional teams to translate business requirements into implementable product logic

Education

• ITM Gwalior

  Bachelor of Technology, Computer Science