Reshma Sreekumar

Programming Analyst (Contract at Apple) @Pointel

US

Integrated Cloud platform with internal middleware services, enabling seamless call center operations and ensuring high availability.• Developed and enhanced RESTful APIs using Java, implementing robust payload validation and incorporating Redis caching to reduce latency andimprove response times by 40%.• Designed and implemented failover mechanisms to maintain service continuity during system outages• Experienced in Splunk onboarding, Splunk queries and dashboard creation.• Configured and integrated a third party to ensure real-time synchronization of system objects between different environments.• Utilized AWS Event Bridge for real-time, event-driven communication between distributed services, and leveraged AWS CloudWatch/Live tails forincident troubleshooting and system diagnostics.• Collaborated with cross-functional teams to align on requirements, resolve dependencies, and deliver end-to-end features.• Implemented REST API payload validations to reduce the number of invalid requests to the server and worked different types of Authorization methods• Developed backend services using Java SDK, integrating with RESTful APIs and third-party libraries• Implemented Swagger documentation for documenting APIs• Worked with Cloud formation scripts for setting up the environment and for automating the deployment of application in AWS EC2 instance• Worked with terraform and terra-grunt for automating the creation of EC2 instances• Familiar with Bash scripting and AWS CLI commands.

Nova Southeastern University

Master of Science - MS