Dhaneesh Sabu
Sr. Technical Analyst specializing in Incident Management and Cloud Infrastructure at Xerox
- Role
- Sr Technical Analyst at Xerox
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Dhaneesh Sabu
Having 10+ years of experience as an IT Service Professional, I possess a good knowledge of effectively managing and supporting a diverse range of IT services. My areas of expertise include Active Directory, Service Desk (JIRA, ServiceNow, SysAid, Salesforce), Customer Service, MS Office, Manual Testing, Data Analysis, SQL, and Cloud Applications Support.Furthermore, I have developed excellent communication and interpersonal skills along with a strong proficiency in troubleshooting and resolving complex technical issues, which has enabled me to provide reliable and efficient IT solutions. In conclusion, I have the ability to work both independently and collaboratively as a part of a team and am deeply committed to providing excellent customer service. With my proficiency and experience, I am certain that I can bring added value to any organization aiming to improve its IT capabilities.
Experience
Sr Technical Analyst
Jun 2025 — Present · Kochi, IN
Education
Mahendra college of engineering,salem
Bachelor of Engineering (B.E.), Computer Science
2009 — 2013
Skills
- Javascript
- Technical Support
- Html
- Jquery
- Mysql
- Php
- Css
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