Constantinos Alexandrou
Global Customer Care Lead @NielsenIQ
Signup · Get unlimited contacts
WORK HISTORY
Global Customer Care Lead @NielsenIQ
Oxford, GB
Lead the day to day servicing activities for International clients in an efficient and timely manner applying new ways of working while leveraging technology. The key priorities will be:1. Servicing Optimization: Service / governance overviews, management of KPIs, training ontools and software.2. Quality, Data and Access Management: Overview of contract content, coverage & qualityquestions as well as reviews, service & product enhancement communication.3. Proactive and Preventative Program Development: Simplification in process and approachto core servicing tasks, development of key initiatives to drive impact and efficiency.
EDUCATION
University of Leicester
Post Graduate Diploma
University of Nicosia
Bachelor's degree
SKILLS
ABOUT CONSTANTINOS ALEXANDROU
Dynamic, self-motivated and hard-working individual comprising of excellent…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.