Constance Miller
Approachable Leader | Hands on Management | Quality Process Improvement | HEDIS | Budgeting | Policy Development
- Role
- COO at Vale U Health
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Constance Miller
E-mail: c••••••••@yahoo.com Website: LinkedIn:…
Experience
COO
Jan 2011 — Present
Successfully created a Physician Organization including planning, project management, Human Resources, Physician enrollment and credentialing, and budgeting. Responsibilities include enrollment, credentialing, benefits, consulting, electronic medical record implementation and support, billing, and group purchasing. Continuously devised and implemented medical management strategies that demonstrate excellence in service in a cost effective manner. • Emphasis on quality programs: gain shares, ACO, ACA, payor quality initiatives.• Strategic prominence of HEDIS measures, gap closure, HCC, re-admissions, and transition of care processes.• Spearheaded the redesign of systems and processes.• Demonstrated leadership through role modeling staff development and staff empowerment.• Coordinated all services including planning and directing of the clinical staff/patient care.• Population Health and Disease State Management focus.
Education
Duquesne University School of Nursing
Bachelor’s Degree
Skills
- Healthcare Management
- Working with Physicians
- Project Planning
- Leadership Development
- Managed Care
- Strategic Planning
- Employee Relations
- Healthcare Information Technology
- Business Process Improvement
- Performance Improvement
- Coaching
- Leadership
- Healthcare
- Process Improvement
- Employee Benefits
- Hipaa
- Management
- Team Building
- Inpatient
- Performance Management
- Recruiting
- Staff Development
- Cross-Functional Team Leadership
- Healthcare Consulting
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Time Management
- Quality Assurance
- Budgets
- Physicians
- Organizational Development
- Budgeting
- Hospitals
- Human Resources
- Access
- Policy
- Revenue Cycle
- Customer Service
- Physician Relations
- Training
- Customer Satisfaction
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