Constance Potter

About Constance Potter

Known for providing galvanizing leadership and effective enterprise project management.…

Experience

1. Senior Project Program Manager

   Optum

   Sep 2020 — Present

   Key Accountabilities: Develop and apply structured program and project management standards, approaches, methodologies, tools and templates to enterprise transformation programs and projects. Drive rigorous program and project planning activities including tactical planning and timeline development for enterprise programs. Integrate project plans and milestones within a defined scope into a holistic master plan while identifying gaps and interdependencies. Track and support the management of cross-program or cross-project interdependencies. Work with senior leadership and project teams to establish and monitor key performance indicators (KPIs) of projects and programs. Manage program and project communications. Manage status reporting processes for all in-scope programs and projects and create senior leadership updates including dashboard and benefit realization reporting. Identify potential risks, issues and barriers to executing projects and programs. Collaborate with stakeholders to develop and manage specific risk mitigation plans, execute issue resolution activities and remove barriers to success. Manage benefit realization plans. Manage change and adapt programs, as needed, in response to individual project outcomes and/or changing or evolving organizational strategic plans. Manage stakeholder engagement. Understand operational and technology challenges and identify potential needs for supplemental subject matter expertise or consultative support.Build and maintain relationships with internal and external clients.

Education

• Project Management Institute

  Project Management Professional (PMP) Certification, Project Management

  2008 — 2008

• St. Cloud State University

  Bachelor’s Degree

  1991 — 1995

• Capella University

  Master of Business Administration - MBA