Constance Luo
US <> LATAM + China | Global Health Policy, Equity & Language Justice
- Role
- Spanish Medical Interpreter at Advocate Aurora Health
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Constance Luo
I work with people like your abuelos, your cousins, your neighbors, and more during the best and worst days of their lives (along with everything in between). From the beginning of life to the end of life, I believe that patients have the right to advocate for themselves in the language(s) they speak. I also believe that fighting for racial and language justice within the healthcare system is the first step towards creating a more equitable world that our ancestors would be proud of. ¡ y adelante
Experience
Spanish Medical Interpreter
Apr 2024 — Present
Trauma-informed simultaneous and consecutive bilateral English <> Spanish interpretation for patients, family members and providers in inpatient and outpatient settings in fast paced inpatient and outpatient settings, including acute care, crisis de-escalation and high census periods. Collaboration and consultation with providers to best serve patients with varied usage and comfort levels in English, in particular patients who have recently immigrated to the US, to help them navigate the US healthcare and insurance system. Provide culturally responsive support for patients experiencing barriers to care, including- Limited health literacy in the US healthcare system- Insurance access issues- Domestic violence- Immigration-related challenges- Mental health- Complex trauma and chronic illness from political and social violenceRecipient of the Patient Safety Excellence Award, Q3 2024 | St. Luke\'s Medical Center of Milwaukee, WI
Education
University of Illinois Chicago
BA, Applied Psychology, Spanish, Asian American Studies
2010 — 2013
Illinois State University
Psychology, Spanish
2009 — 2010
Arabic Language Institute in Fez
Modern Standard Arabic and Moroccan Society and Culture
2011 — 2011
Georgetown University
Master's degree, Policy Management
2021 — 2022
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