Constance Hammiche

Innovation Consultant & Service Designer @Groupe Clarins

Neuilly-sur-Seine, FR

I deliver ROI-driven beauty-tech innovations by creating seamless, customer-centric experiences that combine strategic vision, rapid prototyping, and on-the-ground testing.(and I\'m getting pretty good at make-up too) Here’s what I do:> Strategic innovation: driving end-to-end projects that transform how customers engage with beauty products, powered by service design, CX strategy and cutting-edge tech like AI and AR.> Human-centered design: grounding innovation in real-life insights, by observing, engaging and designing with the people who will actually use it.> Omnichannel experience creation: designing seamless customer journeys, ensuring the added value is reflected consistently at every in-store and digital interaction.> Rapid prototyping & agile delivery: accelerating ideas to market with POCs and MVPs that validate concepts and adapt to user feedback.> Cross-team leadership: collaborating with partners and aligning up to 10 BU depending on projects, to leverage expertise, drive roadmaps and deliver measurable results.

Institution Rey

Baccalauréat, Economie & Sciences Politiques

ESP Ecole Supérieure de Publicité, Communication et Marketing

Bachelor - Head of Communication, Communication & Marketing

Massachusetts Institute of Technology

MIT SOLVE X Sciences Po Paris Program

Sciences Po

Master's degree

ESP Ecole Supérieure de Publicité, Communication et Marketing

Master's degree