Conrad D.
Major and Complex Claims Technician @Crawford & Company
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WORK HISTORY
Major and Complex Claims Technician @Crawford & Company
GB
First point of contact for insurers, policyholders, contractors, and suppliers- Communicate effectively via Microsoft Teams, phone, email, and in-person meetings- Coordinate and attend site visits, liaising with all necessary parties- Assist in preparing and distributing preliminary, interim, and final reports- Ensure timely processing of invoices and payments, following up as needed- Support major claims ranging from to multi-million-pound cases- Strong understanding of regulatory bodies such as the FCA and FOS
ABOUT CONRAD D.
Driven and detail-oriented insurance professional with a strong background in major and complex loss claims. Adept at managing high-value cases, liaising with multiple stakeholders, and ensuring efficient claim resolution. Passionate about continuous learning, currently working towards Cert CII to further enhance expertise in the industry. Highly skilled in negotiation, problem-solving, and relationship management, with a proven track record of exceeding expectations in fast-paced environments.
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