Conrad Broomfield
Technical Support Specialist @Shift4shop
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WORK HISTORY
Technical Support Specialist @Shift4shop
Tamarac, FL, US
Diagnose and resolve technical issues, Working with customers to identify Shift4shop ecommerce related issues. Responsible for achieving resolution by applying a logical thought process trouble shooting. Analyzing call, ticket, or chat logs to notice common trends and underlying problems. Support interactions with customers through multi messaging channels such as email, tickets, phone, and chat system skills. Deliver exceptional service and support to customers via telephone, email, and chats.
EDUCATION
Samuel Gompers Vocational Technical High School
High School Diploma, Radio and Television and electronics
Career Technical Institute
Associate's degree, Electronic Circuits & systems
ABOUT CONRAD BROOMFIELD
Responsible for providing a high level of service to clients by resolving service calls,Repaired, installed, and maintained equipment. Installed and configured operating systems and applications.Maintained appropriate and documentation on service work performed and ensure timely communication to supervisor of service order status and potential issues.I am real estate investor & I purchase, maintain, and sell real estate in order to acquire profit.Researching properties, analyzing aspects such as demographics and taxes.Arranged meetings with money lenders, potential investors and first time home buyers.Identified properties that don’t bring profit, and negotiating real estate transactions.Analyzed and assessed the damage of several properties surrounding the Essex County region.Arrange meetings with money lenders, potential investors and first time home buyers.
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