Conor Eusterman

About Conor Eusterman

Product Manager with a strong background in SaaS, eCommerce, and platform development, driven by a passion for solving complex problems and creating meaningful user experiences. I’ve led cross-functional, global teams to deliver scalable, customer-focused solutions—ranging from B2C applications to enterprise-level CMS and API platforms.My career started in logistics and account management at UPS, where I developed my foundation in operations and client relations. I’ve since evolved into a product leader, building platforms used by some of the world’s largest grocery retailers, optimizing processes, and contributing to significant business growth.Certified in SAFe POPM and Scrum, with specialized training in AI for Product Management, I thrive at the intersection of technology, strategy, and user need. I enjoy mentoring, learning, and building products that scale with impact.Currently a Product Manager at TrueCommerce, where I’m focused on enhancing our Transaction Manager platform to better serve global supply chain and EDI users.Let’s connect—I’m always open to discussing product strategy, technology, or creative collaboration.

Experience

1. Product Manager

   TrueCommerce

   Jan 2025 — Present · Austin, TX, US

   Managed product portfolio of 100M for the Foundry Platform.• Owned end-to-end product strategy and roadmap for Foundry platform and it\'s apps. Aligning feature development with customer needs, market trends, and company objectives.• Led cross-functional teams (engineering, sales, implementation, marketing, customer success, and support) to introduce new capabilities, reducing integration complexity and enhancing product reliability.• Established a data-driven culture by defining key performance indicators (KPIs) around transaction throughput, error rates, and partner onboarding times, driving improvements in operational efficiency.• Collaborated with enterprise clients to refine workflows, shortening the order-to-invoice cycle time and increasing overall transaction accuracy.• Improved user experience through user research, stakeholder interviews, and iterative feedback loops, positively influencing customer satisfaction.• Developed go-to-market strategies in partnership with Marketing and Sales, strengthening product positioning and driving user adoption.• Championed Agile product delivery, balancing feature development, technical debt, and system stability to achieve timely, high-quality releases.

Education

• The University of Texas at San Antonio

  Bachelor of Arts (B.A.), Digital Communications

  2010 — 2014