Conor Swanberg
Customer Success Manager | Justworks
- Role
- Customer Success Manager at Justworks
- Location
- Stamford, CT, US
- LinkedIn followers
- 500 followers
About Conor Swanberg
Current Customer Success Manager for Justworks.Former Solutions Consultant at StatistaFormer Senior SEO Strategist at Sosemo. My role included detailed keyword research, website technical audits, page optimization, general SEO reporting, amongst many other tasks. I also formerly worked for the Independent Journal Review for nearly three years. While at IJR I wrote over 1900 articles - generating over 50 million page views.
Experience
Customer Success Manager
Aug 2024 — Present · New York, NY, US
Built and nurtured strong relationships with key stakeholders across client organizations, including HR leaders, executives, and operations managers, to drive engagement and retention-Partnered cross-functionally with Sales, Product, and Support teams to address customer challenges, ensuring seamless onboarding and continued success with Justworks’ payroll, benefits, and compliance solutions-Provided strategic guidance on best practices for leveraging Justworks’ platform, helping clients optimize HR operations, streamline payroll processes, and remain compliant with labor laws-Led regular business reviews with clients to assess platform usage, evaluate key performance indicators like employee engagement and retention-Monitored client health metrics, including churn risk, product adoption, and support trends, proactively implementing solutions to drive retention-Managed a diverse portfolio of 60+ high-value clients, acting as a trusted advisor to help them navigate complex HR and compliance challenges
Education
University of Redlands
Bachelor of Arts (BA), History
2010 — 2014
Institute for Study Abroad: Butler University- Trinity College Dublin, Ireland
European History
2013
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.