Connor Doyle

About Connor Doyle

I\'m a Salesforce & Revenue Systems technical leader with 10+ years of experience scaling revenue systems in high-growth SaaS environments. I specialize in SalesCloud and ServiceCloud as well as building Quote-to-Cash solutions and integrating complex GTM tech stacks that balance rapid growth needs with long-term maintainability.My approach: Do the simple thing that works. I favor declarative solutions over custom code, native integrations over complex middleware, and pragmatic architecture over technical sophistication. I believe the best systems are those that solve immediate business problems while remaining flexible enough to evolve. I\'m passionate about enabling mission-driven organizations through strategic systems design.I hold four Salesforce certifications including Certified Administrator, Advanced Administrator, Platform App Builder, Platform Developer 1.

Experience

1. Staff Salesforce Administrator

   Textio

   Apr 2021 — Present

   Owner of RevenueOps and MarketingOps tech stack, responsible for strategic and tactical decisions to align systems with fast-changing business goals. Led technical strategy supporting significant company growth during period of rapid scaling.Quote-to-Cash Architecture- Architected end-to-end Quote-to-Cash solution integrating Salesforce, DocuSign, and Maxio—designed multi-template document generation system with dynamic field population; built custom subscription lifecycle management using Flow; implemented bidirectional billing integration for invoicing and revenue recognitionSystems Integration & Technical Leadership- Designed and maintained 20+ system integrations across marketing, sales, and financial platforms (HubSpot, Salesloft, DocuSign, Maxio, NetSuite, LeanData, ZoomInfo, Gong), ensuring data accuracy and real-time synchronization across the GTM tech stack- Implemented SaaS metrics infrastructure using ARRow, enabling real-time visibility into ARR, GRR, churn, and expansion metrics across hundreds of customer accountsStrategic partner to Finance team on order processing, SaaS metric calculations, quote-to-cash workflows, and executive metrics and forecastingProcess & Project Management- Primary project management resource for Revenue team technical projects and processes, with end-to-end ownership of marketing, sales, business development, customer success, and support team systems- Established strategic planning processes for RevOps and MarketingOps utilizing JIRA, Confluence, and Salesforce DevOps Center with GitHub integration, improving project deliverability and cross-functional collaborationTeam Leadership- Mentored team of Salesforce admins and analysts; served as technical escalation resource, conducted code reviews, and managed technical project delivery

Education

• Western Governors University

  Bachelor of Science - BS, Business Administration and Management, General

Skills

• Salesforce.com Development
• Macos
• Management
• Business Development
• Time Management
• Event Planning
• Customer Experience
• Merchandising
• Social Networking
• Apex Programming
• Visualforce
• Google Apps
• Slack
• Visual Merchandising
• Windows 10
• Store Management
• Marketing
• Windows 8.1
• Retail
• Salesforce Training
• Windows 8
• Training
• Sales
• Customer Service
• Data Analysis
• Saml 2.0
• Business Technology
• Inventory Management
• Teamwork
• Single Sign-on (Sso)
• Organizing
• Ios
• Salesforce.com Administration
• Beauty Industry
• Microsoft Word
• Team Leadership
• Social Media
• Salesforce.com
• Os X
• Salesforce.com Implementation