Connor Ruffier
Customer Advocate and Development
- Role
- Customer Advocate and Development at SW North America, Inc.
- Location
- Canton, OH, US
- LinkedIn followers
- 500 followers
About Connor Ruffier
In my customer advocate and development role, I have managed customer relationships by incorporating consistent feedback loops via direct communications and surveys. Additionally, I communicated with multiple internal departments (Marketing, Sales, Service, Project Management) to create a 360 degree view of all customers to identify and address strong and weak points that keep leadership informed to make critical business decisions.In my business development role, I have managed inbound and outbound sales initiatives and utilized Account Based Marketing and Account Based Sales strategies that developed new business opportunities.
Experience
Customer Advocate and Development
Feb 2026 — Present · Canton, OH, US
Education
Kent State University
Bachelor of Business Administration (B.B.A.), Marketing
2012 — 2016
Skills
- Teamwork
- Digital Art
- Data Analysis
- Social Media Marketing
- Drawing
- Powerpoint
- Microsoft Excel
- Social Networking
- Professional Writing
- Leadership
- Public Speaking
- Management
- Microsoft Office
- Sales
- Personal Selling
- Market Research
- Illustration
- Salesforce
- Operations Management
- Restaurants
- Customer Service
- Marketing
- Punctual
- Responsible
- Emotional Intelligence
- Social Media
- Critical Thinking
- Portraits
- Research
- Time Management
- Entrepreneurship
- Microsoft Word
- Hospitality
- Graphic Design
- Advertising
- Marketing Strategy
- Drawing Skills
- Training
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