Connor Impson
Healthcare Experience Strategist | Advocate for Compassionate, Data-Driven Patient Care
- Role
- Patient Experience Consultant at St. Elizabeth Physicians
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Connor Impson
Results-oriented healthcare management professional with a passionate about transforming healthcare by cultivating compassionate and patient-centered care.
Experience
Patient Experience Consultant
Jun 2025 — Present · Erlanger, KY, US
Administers and analyzes satisfaction and engagement surveys of patients- Accountable for managing, updating, tracking, and analyzing patient survey databases- Builds reports from data obtained through improvement portal for dissemination to leadership- Interprets data to provide recommendations for improvement to leaders across the organization- Benchmark with external organizations and review research for best practices- Prepares, presents, and supports committees with data needs for experience and engagement- Conducts quantitative and qualitative analysis to help implement a partnership model for the patient experience team to better align with and serve as a consistent point of reference for operations and support departments.
Education
Xavier University
Master of Health Services Administration, Health Services Administration
Catholic Central High School
High School Diploma
2013 — 2017
Xavier University
Bachelor’s Degree, Health/Health Care Administration/Management
2017
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