Connor Wells

About Connor Wells

Operations leader focused on building strong teams, scaling performance, and turning strategy into execution. I currently lead multi-state operations within a private equity-backed service platform, driving performance across multiple locations while developing leaders and building systems that support consistent, scalable growth. My approach is culture-first, but rooted in accountability. I focus on setting clear expectations, developing leaders, and creating ownership at every level. When the right structure and people are in place, performance follows. A large part of my role is strengthening field leadership, improving visibility into KPIs, and building processes that help teams operate more efficiently without overcomplicating the business. I’m especially passionate about developing managers who can lead their teams with confidence and consistency. I’m a data-driven operator who enjoys simplifying complexity, solving problems, and helping teams perform at a higher level.

Experience

1. Assistant Director of Operations

   Mosquito Squad Plus

   Jun 2022 — Present · Merrimack, NH, US

   I lead operations across a multi-state service platform, focused on driving performance, improving execution in the field, and building systems that support scalable growth.My role centers on turning strategy into action, creating visibility into performance, and ensuring teams have the structure and accountability needed to deliver consistent results.• Lead operations across multiple branches in NH, MA, and RI, driving performance, accountability, and consistency across field teams• Own KPI tracking and performance visibility across locations, improving decision-making around labor, routing, and efficiency• Helped lead operational initiatives that drove double-digit revenue growth while improving overall efficiency• Play a key role in new location launches and market expansion efforts across New England• Work directly with executive leadership on operational priorities, performance management, and execution strategy• Build and reinforce accountability structures for field leadership to improve team performance and consistency• Improve hiring, training, and onboarding processes to help teams ramp faster and operate more effectively

Education

• Endicott College

  Bachelor of Science - BS, Sport Management

  2015 — 2019

Skills

• Microsoft Word
• Microsoft Office
• Microsoft Excel
• Time Management
• Marketing
• Social Media
• Public Speaking
• Leadership
• Customer Service
• Research
• Social Networking