Connor Mercer
Senior Customer Success Manager @Infinity
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WORK HISTORY
Senior Customer Success Manager @Infinity
Reigate, GB
Senior Customer Success Manager at Infinity, partnering with clients to maximise value from their call-tracking and attribution solutions. I focus on optimising call performance, improving customer journeys, and driving measurable retention & commercial impact. Dedicated to delivering insight-led improvements that turn every call into a growth opportunity and strengthen long-term client success.
EDUCATION
Reigate College
Bachelor of Technology (BTech), Biology/Biological Sciences, General
Reigate College
Bachelor of Technology (BTech), Sports Studies
Reigate College
Bachelor of Technology (BTech), Business
SKILLS
ABOUT CONNOR MERCER
Senior Customer Success Manager in SaaS, focused on helping customers realise value, retain their investment, and grow strategically. I work closely with clients to understand their goals, align solutions to their needs, and drive measurable outcomes. Using data and insights, I anticipate challenges, identify opportunities, and strengthen relationships to ensure customers achieve clear results and long-term success.
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