Connor Cheetham
Consultant at Infosys Consulting
- Role
- Consultant at Infosys Consulting
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Connor Cheetham
Senior Fuel Loyalty Data Analyst at 7-Eleven supporting data-driven decision-making…
Experience
Consultant
Jun 2024 — Present · Richardson, TX, US
Data & Report Migration – Leading U.S. Financial Services Provider• Supporting the decommission of a legacy data warehouse by assisting the migration of Power BI reports and assets from Snowflake into Databricks, including mapping DAX queries and Power Query transformations• Validating report metrics in Databricks and Snowflake to ensure data accuracy and continuity across reports while partnering with business analysts to confirm data requirements and resolve data gapsE-commerce Analytics & Platform Migration – Global Eye Care Company• Created self-service Tableau dashboards pulling data from the client’s data lake to monitor sales, user adoption, and ticket trends for a platform that scaled from 5 to 18 markets to users) and grew revenue from ~$1M to ~$63M• Built executive- and market-facing ServiceNow dashboards highlighting ticket volume and support trends with drill-down capability enabling users to both analyze individual tickets and investigate root causes• Developed a text analytics clustering model to group uncategorized ServiceNow tickets into 14 distinct categories, supporting detailed analysis of resolution times and issue distribution by support team and geography• Delivered executive-facing reports and visuals for ad-hoc analyses and recurring stakeholder presentations• Validated the integrity of key data sources by identifying anomalies in the data and collaborating with data engineering teams to resolve the pipelinesConsultant• Drove RFP development via stakeholder coordination, content synthesis, visual creation, and research• Enhancing learning initiative reporting through Power BI dashboard improvements with the inclusion of row-level security features to adhere to reporting compliance requirements and “learning suites” to allow stakeholders to create and monitor curated groupings of learning opportunities• Created presentation materials for firmwide calls, promoting learning programs and driving engagement
Education
SMU Cox School of Business
Master of Science - MS Business Anlaytics
Southern Methodist University
Bachelor of Business Administration - BBA, Business Analytics & Supply Chain Management
2019 — 2023
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