Connie J. M.
Linux+, Security+, Network+, A+ || Customer Service Expert || Application Support || Desktop Support || LAN Support || Exceptional Work Ethic || Team Player || Always Willing to Learn
- Role
- ERP Software Support Engineer at Aptean
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Connie J. M.
CUSTOMER SERVICE EXPERT - with - 6+ YEARS OF IT TECHNICAL SUPPORT Skilled in…
Experience
ERP Software Support Engineer
Jun 2024 — Present · Alpharetta, GA, US
Education
Per Scholas
Graduation Certificate of Completion
2016 — 2017
DeVry University
Bachelor of Science - BS
Skills
- Telecommunications
- Local Area Networking (Tcp/Ip, Ipv4, Ipv6, Nic)
- Leadership
- Microsoft Office
- Expansion Cards (Pci, Pcie, Pci-X, Agp)
- Ram (Ddr, Dimms, So-Dimms)
- Wireless Network (Wi-Fi, Bluetooth, Cellular)
- Ports (Usb, Firewire, Thunderbolt)
- Users, Groups, Permissions, and Sharing
- Internet (Tcp/Ip, Ftp, Telnet, Ssh, Voip, Vpn)
- Maintaining Mac Os X and Linux
- Power Supplies and Specialized Workstations
- Bios, Cmos, Device Drivers, Post
- Teamwork
- Apple Ios, Google Android, Ms Windows Phone
- Technical Support
- Portable Computing Device Management
- Databases
- Hard Drive Partitions, Format, and File Systems
- Securing Computers (Access, Theft, Malware)
- Maintaining Windows (Vista, 7, 8, 8.1, 10)
- Display Technologies, Video Software
- Training
- Troubleshooting Operating Systems
- Printers, Multi-Functional Device Technologies
- Customer Service
- Registry, Task Manager, Performance Tools
- Motherboard, Form Factors, Chipset
- Hard Drives (Sata, Pata, Raid)
- Microprocessor Core Components
- Troubleshooting
- Command Line Interface (Syntax and Switches)
- Virtualization and Cloud Computing
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