Connie Flohr
Customer Success, Senior Account Manager, Strategic Client Executive & Growth Leader | Healthcare, IT, Manufacturing, Distribution, B2B | Exceed Organic Revenue Targets by 150%+ & 100% Retention as Trusted Advisor
- Role
- Sr Director Account Management (Client Success) at Rxpartner
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Connie Flohr
I help PBM, pharmacy, healthcare, and complex B2B organizations strengthen client…
Experience
Sr Director Account Management (Client Success)
Jan 2023 — Present
Brought on board by executive leadership to lead client success, strategic partnerships, and revenue growth in the pharmacy benefit and healthcare space, working closely with PBMs, health plans, discount cards, and pharmacies to optimize solutions. As a trusted advisor, I drive expansion strategies, customer retention, and identify high-value opportunities that improve both business performance and member or client outcomes. Manage relationships with 20+ PBMs and healthcare clients, serving 50M+ lives. Secured 10 new PBM and pharmacy contracts, as well as 3 additional large PBMs, Health Plans, and Pharmacies; Driving growth in 2024 from 5M to 50M covered lives. Recognized trusted resource for problem-solving, industry insights, and strategic growth, consistently exceeding performance targets, strengthening client trust and market presence.https://rxpartner.com/Healthcare IT network marketplace.
Education
The Ohio State University
Bachelor's degree
Franklin University
Master of Business Administration - MBA
Skills
- Program Management
- Quote Preparation
- Offshore Outsourcing
- Supply Chain
- Computer Recycling
- Time Management
- Sales Process
- Entrepreneurship
- Strategic Partnerships
- Leadership
- Logistics
- New Business Development
- China Manufacturing
- Team Leadership
- Product Marketing
- IT Service Management
- Account Management
- Project Management
- Team Building
- Management
- Information Technology
- Key Account Management
- Online Marketing
- Cross-Functional Team Leadership
- Marketing Strategy
- IT Solutions
- Fitness Industry
- Product Management
- Proposal Writing
- U.s.-China Relations
- Strategic Planning
- Process Improvement
- Product Development
- Solution Selling
- Operations Management
- Reporting
- Professional Services
- Customer Service
- Managed Services
- Water Filtration
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