Connie Mason
Project Manager | Employee Engagement & Retention | Workforce Planning and Optimization | Strategic Planning and Execution | Cross-Functional Collaboration | Customer & Employee Advocate
- Role
- Staff Program Manager - Field Capacity Planning at Boost Mobile
- Location
- Franklin, OH, US
- LinkedIn followers
- 500 followers
About Connie Mason
Dynamic and results-driven leader with a proven track record of steering teams to operational and sales excellence. Experienced in managing multiple retail locations, earning multiple awards for outstanding sales and service achievements. Skilled in building effective, productive relationships and fostering cross-group collaboration with internal and external stakeholders. Extensive experience in workforce management, including interviewing, onboarding, coaching, and development. Strongly committed to employee and customer satisfaction with a deep passion for diversity and inclusion.
Experience
Staff Program Manager - Field Capacity Planning
Jun 2025 — Present
Skills
- Telecommunications
- Retail
- Customer Service
- Sales Operations
- Account Management
- Direct Sales
- Customer Retention
- Sales Management
- Mobile Devices
- Training
- Multi-Unit Retail Management
- Customer Satisfaction
- Retail Sales Experience
- Team Leadership
- Sales Process
- Wireless
- Coaching
- Management
- Targeted Selection Interviewing
- Sales Hiring
- Wireless Technologies
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