Connie Bao Hsu
Head of Claims Operations, Pmpl @Markel
New York, NY, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
May 2022 — Present
Head of Claims Operations, Pmpl @Markel
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New York, NY, US
EDUCATION
2007 — 2008
University of Hartford
Master of Business Administration, Finance
SKILLS
Software Project ManagementCrmEmployee TrainingConsultingVendor ManagementMarketingBusiness IntelligenceChange ManagementProgram ManagementRisk ManagementTeam ManagementData AnalysisSegmentationProject ManagementManagement ConsultingForecastingCross-Functional Team LeadershipSdlcBusiness Process ImprovementIntegrationProject Portfolio ManagementRequirements AnalysisBudgetsProcess ImprovementRequirements GatheringManagementTeam BuildingDirect MarketingStrategic PlanningCustomer Relationship Management (Crm)Product ManagementAnalyticsBusiness StrategyStrategyCustomer RetentionCustomer ServiceTeam LeadershipAccessBusiness AnalysisPmo
ABOUT CONNIE BAO HSU
Areas of expertise- Strategic and tactical solution planning and execution - Portfolio management- Process optimization- Customer Life Cycle management- CRM program management- Customer centricity- Omni-channel marketing- Business intelligence- Project management- Change management- Vendor managementCertified Six Sigma Lean Black Belt ProfessionalSix Sigma Champion Certified
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