Vishal Kapoor

About Vishal Kapoor

With over a decade of experience in business analysis, management, and CRM, I specialize in leveraging digital transformation to create seamless customer experiences that drive growth and loyalty. As a Senior Manager at Deloitte, I am committed to empowering organizations to thrive in the digital age, particularly in the Life Sciences and Healthcare sectors. By aligning business goals with innovative strategies, I aim to build meaningful relationships, solve complex challenges, and deliver impactful outcomes that resonate with clients and their customers. At Deloitte, I lead initiatives focused on demand generation and digital transformation, playing a pivotal role in selling, scoping, and implementing large-scale programs. Collaborating with cross-functional teams, I contribute to creating value-driven solutions that support brand intent and unlock new opportunities for growth. My expertise in sales, marketing processes, and CRM systems positions me as a trusted advisor for organizations navigating the complexities of the modern business landscape.

Experience

1. Senior Manager

   Deloitte

   May 2022 — Present · US

   Vishal helps his clients reimagine their business in the digital age by using technologies & data to create compelling customer experiences that support the brand intent, increase customer loyalty, and drive profitable growth.Vishal is having a great time @ Deloitte where he is playing a key leadership role in building client relationships, solving business problems and driving a cross market offering approach for selling work year over year.With specialization in Demand Generation (Sales & Marketing) processes, Vishal is the Go-to-Person for selling, scoping and delivering complex digital transformation programs in Life Sciences & Healthcare industries.

Education

• Delhi University

  Bachelor's degree, Business/Managerial Economics

  1997 — 2000

• The Air Force School

  Business/Commerce, General

  1997

• Symbiosis Institute of Management Studies

  MBA, International Marketing

  2003 — 2005

• University of California, Santa Cruz

  Post Graduate Certificate in Project Management, Project Management

  2012 — 2013

• Cornell University

  Certificate Program in Digital Transformation

  2020 — 2020

Skills

• Leadership
• Business Process
• Vendor Management
• IT Service Management
• Account Management
• Relationship Management
• Customer Relationship Management (Crm)
• Human Resources
• Agile Methodologies
• Management
• Sharepoint
• Requirements Gathering
• Project Coordination
• Performance Management
• Crm
• Business Development
• Ms Project
• Business Analysis
• Requirements Analysis
• Salesforce.com
• Project Management
• Quality Assurance
• Sdlc
• Team Management