Gokul K S

About Gokul K S

I’m a detail-oriented and growth-driven finance professional, currently working as an Analyst – Billing Operations at Freshworks, where I’m responsible for ensuring accurate invoicing, resolving customer billing queries, and supporting revenue operations.With a strong foundation in Accounts Receivable, Cash Application, Billing Cycles, and Bank Reconciliation, I’ve built hands-on experience in streamlining financial processes, improving operational efficiency, and delivering customer-centric solutions.Backed by an MBA in Finance and a Bachelor’s in Commerce, I bring both analytical insight and practical execution. My prior experience at Conduent (ATOS Project) strengthened my capabilities in SAP, Oracle ERP, financial reporting, and cross-functional collaboration. I also hold a Six Sigma certification, enabling me to drive continuous improvement and maintain compliance with internal controls.Earlier in my career, I developed a strong understanding of core banking processes during my internship at Dhanlaxmi Bank, focusing on credit risk analysis and client portfolio reviews. Core Competencies• Billing Operations & Invoicing• Contract Review & Revenue Support• Customer Communication & Query Resolution• Financial Reporting & Reconciliation• SAP & Oracle ERP | Advanced Excel• Six Sigma | SLA/KPI Tracking | Process OptimizationI’m passionate about working in fast-paced, global finance teams where I can keep learning, contribute meaningfully, and help scale efficient financial operations. Let’s connect if you’re in the finance domain or exploring collaboration opportunities!

Experience

1. Analyst - Billing Operations

   Freshworks

   Jun 2025 — Present · Chennai, IN

Education

• St. Aloysius College, Thrissur

  Bachelor of Commerce - BCom

  2018 — 2021

• LEAD COLLEGE OF MANAGEMENT

  Master of Business Administration - MBA

  2021 — 2023