Rahul Ghosh
Project Manager @IBM , SAFe Scrum, Infor Lx & iSeries Consultant
- Role
- Service Delivery Manager at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rahul Ghosh
Currently working as a Project Manager in IBM, with around 10 years of experience in the Software Industry, working with clients from Different geography, delivering successful projects and Application maintenance services as well as providing Business consultation to the Customers along with various Value added services to benefit the Business. Prior to Project management, I was part of the service delivery team within IBM, provided AMS (Application Maintenance) services to the Client in the form of Incident Management, Change Management, Problem Management. Management Skills - Agile Project Management, Certified SAFe Scrum Master, Software Development Life Cycle, Distribution Resource Planning, Staffing, Project Management Operations, ITIL, ITSMSoftware/Tools - Microsoft Excel, Power BI, System i, BPCS ERP, ServiceNow, Remedy, AS400, RPG, CLP, ILEIndustrial Knowledge - Consumer Products and Goods Industry (Retail business), Manufacturing Industry (Customer Centre for Sales and Distribution)Apart from this, have very good communication skills, engaging with various clients and customer and winning over the negotiations for any change requests and enhancements as well as managing high priority escalations by communicating with the customer.
Experience
Service Delivery Manager
Aug 2021 — Present · Bengaluru, IN
Education
Burnpur Riverside School
AISSCE, SCIENCE
2006 — 2008
National Institute of Technology Durgapur
B.Tech, Biotechnology
2008 — 2012
Assembly Of God Church School, Sodepur
ICSE, General Science
1993 — 2006
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.