Suraj Shinde
Digital Customer Success | Business | Over 13+ years of building Digital Success & Transformation across B2C, B2B, B2B2C Healthcare, Edtech, CRO-Pharma.
- Role
- Senior Manager - Digital Business & Customer Success at Kite-Ai Technologies Pvt. Ltd
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Suraj Shinde
Results-oriented Sales and Marketing Leader with a proven track record of driving revenue growth, lead acquisition, and customer engagement through data-driven digital strategies. Expertise in designing and executing high-impact digital marketing campaigns, integrating CRM systems, and leveraging web and marketing analytics to improve conversion rates and sales performance.Strong experience in performance marketing, content-led demand generation, and social media analytics, enabling consistent brand visibility and qualified lead inflow. Actively involved in business development initiatives, including prospecting, client consultations, solution pitching, and partnership building across B2B and B2C segments.Frequently represents the organization at industry conferences, business events, and networking forums, generating new business opportunities and strengthening market presence. Adept at aligning marketing initiatives with sales objectives, implementing automation, CRM workflows, and funnel strategies that accelerate deal closures and improve customer lifetime value.
Experience
Senior Manager - Digital Business & Customer Success
Apr 2022 — Present · Mumbai, IN
End-to-end Digital Marketing Strategy & ImplementationBusiness Development across B2B & B2C marketsRevenue Generation & Growth Strategy (B2B & B2C)Lead Generation, Qualification & ConversionCRM-driven Lead Management & Sales Pipeline OptimizationLead Nurturing & Engagement through structured marketing and sales funnels
Education
University of Mumbai
Bachelor of Science (BSc), Botany/Plant Biology
2008 — 2012
Udemy Alumni
Complete Digital Marketing, Digital Communication and Media/Multimedia
2019 — 2020
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