Kelsey J. Kean

About Kelsey J. Kean

Dynamic communications, operations, and program development professional with 10+ years…

Experience

1. Coordinator

   Piedmont

   Jun 2023 — Present · Columbus, GA, US

   Built and managed high-volume hospital volunteer programs supporting clinical and non-clinical teams across multiple departments. Piedmont Columbus Regional facilities primarily included PCR-Midtown Hospital, PCR-Northside Hospital, John B. Amos Cancer Center, Bill and Olivia Amos Children’s Hospital, as well as occasionally Piedmont Healthcare facilities in Georgia.Key Achievements / Responsibilities:• Created and expanded youth volunteer programs, increasing participation from 28 → 50 → 80 students within three years through innovative recruitment strategies.• Coordinated daily adult/college volunteer operations across 100+ active volunteers supporting the ER, Trauma, Radiology, NICU, Mother/Baby, Med-Surg, Lab, Children’s Hospital, HR, and special events.• Led the full volunteer lifecycle: application intake, documentation management, orientation delivery, training coordination, placement, performance management, and offboarding.• Strengthened community partnerships through job fairs, school outreach, and hospital-community engagement events.• Streamlined onboarding workflows and scheduling processes, improving department communication and role placement efficiency.• Collaborated with leadership to support projects, board meetings, and hospital-wide initiatives; participated in healthcare training and continuing education for compliance.• Authored recommendation letters for students entering medical and allied health fields. Template creation of program tools, emailed newsletters, mass updates, etc.

Skills

• Surgical Device Sales
• Orthopedics / Spine
• Microsoft Office
• Social Media Marketing
• Adobe Creative Suite
• Customer Service
• Marketing
• Medical Devices
• Hospital Operations
• Spine
• Social Media
• Sales Management
• Operational Support