Harsh Verma

About Harsh Verma

With a strong foundation in distributed systems, metadata systems, and enterprise-scale data solutions, I focus on building resilient, scalable, and performant architectures.My approach involves Breaking down complex, ambiguous problems into scalable solutions Cross-functional collaboration across engineering, product, UX, and business teams Driving technical direction and influencing stakeholders for strategic initiativesI am passionate about solving the next frontier of metadata scalability, data governance, and schema management.

Experience

1. Software Engineering Architect

   Salesforce

   Mar 2021 — Present

   I drive core innovations in metadata scalability, data governance, and schema management within Data Cloud to support enterprise-scale workloads. Leading strategic initiatives, I collaborate closely with engineering, product, and platform teams to deliver scalable, performant, and future-ready solutions.Key Contributions & Leadership:Metadata Scalability:Designed and executed a roadmap to scale metadata handling for 100K+ entities per tenant. Partnered with testing teams to establish performance baselines and identify optimization areas. Collaborated with UX and API teams to enhance scalability through efficient queries, pagination, and lazy loading, reducing performance bottlenecks. Implemented caching layers to achieve sub-200ms API response times (90th percentile) while maintaining data correctness via proper invalidation and access control. Enhanced reliability and reduced latency for metadata synchronization using bulk processing and asynchronous workflows.Schema Management & Data Evolution:Led the design and rollout of multi-currency support across Data Cloud, coordinating cross-team dependencies among 20+ teams for successful deployment. Expanded schema capabilities by integrating complex data types like Geospatial, ensuring cross-platform interoperability and contributing to open-source specifications (Parquet, Iceberg). Collaborated with query teams to refine storage layers, leveraging data statistics and indices to provide high-performance geospatial functionalities.Data Governance & Billing Accuracy:Partnered with consumption-based billing and observability teams to improve transparency in billing and usage reporting. Developed comprehensive observability data and insightful reports, enabling sales and account executives to clearly articulate cost attributions to customers, supporting continued contracts valued over $100 million.

Education

• Indian Institute Of Technology

  Bachelor of Technology, Computer Science and Engineering

  2005 — 2009

• Indian Institute of Technology, Kanpur

  Bachelor of Technology, Computer Science and Engineering

  2005 — 2009

Skills

• Object Oriented Design
• Machine Learning
• Case Management
• Web Crawling
• Training
• Testing
• Distributed Systems
• Customer Service
• Java
• Data Structures
• C#
• Organic Search
• Multithreading
• Software Development
• Python
• Hadoop
• Search
• Nonprofits
• Leadership
• Microsoft Office
• Mental Health
• Software Design
• Social Services
• Data Mining
• Algorithms
• Unix
• Data Analysis
• Sql
• Linux
• Asp.net
• C++
• Healthcare
• Scalability
• Software Engineering
• Public Speaking