Hrithik Srivastava

Building Long-Term Seller Success | Customer Success and Product Growth leader in SaaS & E-Commerce

Role
Manager, Customer Success at Threecolts
Location
Lucknow, UP, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Hrithik Srivastava

Hrithik is a Customer Success and Product Growth leader with over six years of experience building and scaling marketplace integration ecosystems within global e-commerce. At CedCommerce, he manages high-impact integration portfolios contributing $50K+ in Monthly Recurring Revenue and has driven more than in gross GMV impact through structured revenue execution, seller enablement strategies, and marketplace expansion initiatives.He operates at the intersection of product, revenue, and marketplace strategy, with deep expertise across both established and emerging global platforms. Hrithik has worked extensively across the US, UK, and EU regions, supporting sellers on major ecosystems such as Amazon, TikTok Shop, Walmart Marketplace, SHEIN, and AliExpress. His strength lies not only in integration management but in designing scalable growth frameworks that align product capabilities with seller profitability.With a strong foundation in revenue forecasting, pricing strategy evolution, and event-driven growth planning, Hrithik has led transitions from free adoption models to structured subscription-based monetization while expanding managed services as a meaningful revenue contributor. He leverages data-driven insights from seller behavior, churn analysis, and cross-functional feedback loops to optimize lifetime value, strengthen retention, and reduce commercial risk.His marketplace expertise spans catalog structuring, listing compliance, regional buyer behavior, performance levers, and policy risk management across North America and Europe. By aligning product, business development, and operations teams, Hrithik ensures commercial objectives, execution timelines, and revenue targets are strategically safeguarded.Focused on building scalable success systems, Hrithik is committed to transforming marketplace complexity into predictable revenue engines that enable sellers and businesses to expand globally with confidence and long-term profitability.

Experience

  1. Manager, Customer Success

    Threecolts

    Aug 2024 — Present · Lucknow, IN

Education

  • Dr. A.P.J. Abdul Kalam Technical University

    Bachelor of Technology - BTech, Information Technology

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Hrithik Srivastava — Manager, Customer Success at Threecolts in Lucknow, UP, IN | Unifers