Alok Kumar
Order management & Network planning analyst @ HCL Tech
- Role
- Analyst at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
Experience
Analyst
May 2024 — Present · Noida, IN
Detail-oriented and results-driven Analyst at HCLTech, specializing in the Verizon Networks project as a QS Specialist. I bring expertise in account management, order execution, and contract lifecycle management while ensuring seamless network planning and architecture. With a strong background in quoting, contract preparation, and implementation, I play a pivotal role in optimizing operations and delivering high-quality solutions within strict timelines.Beyond my core responsibilities, I provide training and support to teams, ensuring efficiency and accuracy in network deployment and execution. My goal is to drive process improvements and deliver outstanding service to clients.Key Responsibilities: Quoting & Order Execution: Prepare and deliver accurate quotes within 2.5 to 3 business days, ensuring compliance with client requirements. Contract Lifecycle Management: Handle contract document preparation, execution, and verification to support seamless order processing. Account & Order Management: Manage customer accounts, track orders, and ensure smooth coordination between internal and external stakeholders. Network Planning & Implementation: Support network architecture, deployment, and optimization efforts for Verizon Networks. Process Improvement: Identify areas to streamline operations, reduce turnaround times, and enhance efficiency in quoting and contract execution. Training & Support: Provide guidance and training to team members, ensuring adherence to best practices and industry standards.Key Achievements: Consistently delivered quotes within 2.5–3 business days, surpassing the industry standard of 4 business days. Played a vital role in enhancing network operations and implementation strategies. Provided valuable training and support to improve team productivity and accuracy.
Education
MLT College Saharsa
Master Of Science (M.Sc), Physics
2017 — 2019
Woodbine Modern School Darbhanga
Intermediate, Science
2011 — 2013
Jesus & Mery Academy
Matriculation
2005 — 2011
MLT College Saharsa
Bachelor of Science (B.Sc.), Physics
2013 — 2017
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