Conal Charles

About Conal Charles

Building delightful products is my passion! I am obsessed with solving hard problems for my customer by asking the right questions, identifying desired outcomes, and collaborating on a solution. I\'m a problem solver at heart, with an urge to nurture and build the next generation of product talent.You need someone creative, detail-oriented, and passionate about building great products? That\'s me.Skills include: • Last mile and logistics SaaS expertise • Leading a team of cross-functional product professionals to create a winning product • Extensive Agile and Scrum experience • Defining a product vision, now/next/later roadmap, prioritizing and maintaining a product backlog, setting KPIs, and measuring outcomes • Mobile App development experience • Leveraging Market and User research, Data science, UX design, Wireframes & Prototyping, Experimentation, and Training • Excellent Presentation skills and very comfortable presenting to executives • Trained coach, facilitator, and mentor • SQL and databases, MS SQL Server, and Oracle • JIRA, Confluence, Slack, MS Teams

Experience

1. Head of Product

   E-Courier Software

   Sep 2022 — Present

Education

• University of Mumbai

  Bachelor of Engineering - BE, Electrical Engineering

  2001

• North Carolina State University - College of Management

  MBA, Computer Information Systems

  2005 — 2007

Skills

• Requirements Gathering
• Business Analysis
• Customer Relations
• Requirements Analysis
• Sdlc
• Project Management
• Leadership
• Software Documentation
• Change Management
• Databases
• Erp
• Crm
• Management
• Analysis
• Customer Service
• Program Management
• Quality Assurance
• Strategy
• Software Development Life Cycle (Sdlc)
• Microsoft Office
• Business Process Improvement
• Data Warehousing
• Business Intelligence
• Agile Methodologies
• Nonprofit Organizations
• Edi