Saied Umarji

Kitchen Designer @Wren Kitchens

Bolton, GB

Welcome customers into store, qualify them (ascertain the budget) & offer help and guidance with their shopping tripGuide them through the sales plan, as required, to demonstrate why Wren is best in classBook customer appointments for home measures & design reviewsConduct home measure visits in customers’ homes & accurately measure and capture key design elements within a Planner SheetListen and capture customer requirements to ensure design meets or exceeds expectationsGenerate inspirational designs that customers want to buyConfirm all details with customers and gain their sign off on Planner Sheets, Charters & contracts to ensure errors are minimisedExplain key documents to customers so they are clear on what they are signing forUse the selling plan guidelines to establish payment method, to help offer the customer the right deal & close the saleFollow up on sales leads from new & yet to close customers to ensure all potential sales are captured