Ks Rajagopal In
Director of Client Services @ Infosys | Navy Veteran| Ex-Mahindra Electricc
- Role
- Director of Client Services at Infosys
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ks Rajagopal In
With over 34 years of diverse experience across IT, automotive, and defence sectors, I am passionate about driving business transformation, operational excellence, and client success. Currently, I serve as Director – Client Services at Infosys, where I manage four major industrial manufacturing clients with a total contract value exceeding $100 million. My role spans P&L ownership, strategic account growth, and leading cross-functional teams to deliver innovative solutions in infrastructure, application management, and digital transformation.Previously, I led electric vehicle programs and business excellence initiatives at Mahindra Electric Mobility, successfully launching new products like the e20 Plus and developing robust quality assessment frameworks. My career began in the Indian Navy, where I headed quality assurance for flagship R&D projects, commanded units, and contributed to strategic sourcing and delivery excellence.I specialize in:Client Relationship & Key Account ManagementAgile Product Development (SAFe), Cloud Native Solutions (AWS)Business Process Excellence & Quality ManagementDigital Transformation in Manufacturing & Automotive domainsLeading global teams and managing complex, multi-cultural programsSome of my proudest achievements include:Delivering multimillion-dollar digital transformation programs for global clients in B2C and B2B2C spacesImproving conversion ratios by 50% through next-gen customer experience platformsAchieving a 25% increase in unit headcount in challenging market conditionsSuccessfully launching new EV products and processes within tight timelines and budgetsLeading quality assurance for India’s flagship weapon system R&D projectsI am committed to building high-performance teams, fostering collaboration, and delivering measurable value for clients and stakeholders. Let’s connect if you’re interested in digital transformation, operational leadership, or exchanging ideas on driving excellence in service delivery.
Experience
Director of Client Services
Jul 2023 — Present
Education
ICFAI University
Master of Business Administration (MBA), Operations Management
2009 — 2012
Indian Institute of Management Ahmedabad
Certificate Course in Business Management, Business Administration and Management, General
2012 — 2013
MSRIT
BE(Electrical), Electrical Engineering
1986 — 1990
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.