Colton Hernandez

Account Manager | Driving Client Growth & Retention | Strategic Marketing & Relationship Management

Role
Account Manager at Hector\'s Custom Upholstery
Location
Bloomington, IN, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Colton Hernandez

I’m an experienced account management and client success professional with over 10 years…

Experience

  1. Account Manager

    Hector\'s Custom Upholstery

    Oct 2011 — Present · Chicago, IL, US

    Manage a $250K annual portfolio across 10–15 B2B accounts, balancing renewals with upselling and expansion opportunities.Build and maintain long-term client relationships through consultative communication, ensuring alignment with business goals and customer success.Consistently exceed sales targets by generating pipeline through outbound outreach and tailored value-driven messaging.Streamlined order fulfillment processes, reducing sales cycle times by 20% and improving customer satisfaction.

Education

  • Indiana University Northwest

    Bachelor of Science - BS, Health Information Administration

    2024

  • Moraine Valley Community College

    Associate of Arts and Sciences - AAS, Health Information/Medical Records Technology/Technician

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Colton Hernandez — Account Manager at Hector\'s Custom Upholstery in Bloomington, IN, US | Unifers