Colm Lowndes
Associate Vice President - Operations Support Services, Europe, APAC & America
- Role
- Senior Director - Client Operations & Services at Infosys BPM
- Location
- Sparks, NV, US
- LinkedIn followers
- 500 followers
About Colm Lowndes
A senior operations executive with more than 20 years of experience leading large‑scale…
Experience
Senior Director - Client Operations & Services
Sep 2016 — Present · IE
Director Shared Services & Commercial Finance (Singapore, Ireland USA and UK)| F&A, supply chain and BPO Services | Helping organization growth & effectively manage Operations and EBIT Global teams managed - commercial finance, contract management, workforce management, business analytics and operational resilienceI am responsible for the client relationship / strategic direction and execution of the transaction service centres, as well transforming the way Infosys BPM delivers outsourcing services to our fortune 50 clients across Asia, Europe and America. Providing expert leadership to a team of over people across 10+ countries having a goal to transform service delivery to meet the current deliverables of outsourcing industry at an efficient cost (Clients supported: Microsoft, Apple, Amazon and Google)
Skills
- Change Management
- Business Process Improvement
- Management Consulting
- Strategy
- Business Analysis
- Business Intelligence
- Management
- Outsourcing
- Performance Improvement
- Lean Manufacturing
- Six Sigma
- Performance Metrics
- Strategic Thinking
- Business Process
- Leadership
- Process Improvement
- Business Transformation
- Project Management
- Operations Management
- Program Management
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