Alan Collins
Head of Operational Excellence @Crawford & Company
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WORK HISTORY
Head of Operational Excellence @Crawford & Company
Milton Keynes, GB
ABOUT ALAN COLLINS
An experienced certified Product Owner with senior operational management and leadership experience and a proven track record for customer focused initiatives and system development. Responsible for the implementation of 2 key system developments during the past 4 years including the implementation of Guidewire claims management system across UK and Indian sites for a top 3 global insurer, as well as the implementation of a low value (whiplash) claims portal for the Ministry of Justice, servicing over claims per annum. The ability to engage stakeholders at senior levels to improve business performance and influence change. An open and positive personality combined with an ability to deliver strategic goals and motivate teams of professional people.
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