Collin Foster
IT Specialist at Friendship Village Tempe | Cybersecurity Enthusiast | CompTIA Security+ | CompTIA A+ | ISC2 CC
- Role
- IT Specialist at Friendship Village Tempe
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Collin Foster
Welcome! I\'m passionate about IT, technology and committed to keeping digital spaces…
Experience
IT Specialist
Oct 2024 — Present · AZ, US
Provide technical support and troubleshooting for end-users via phone, email, and in-person.Install, configure, and maintain hardware and software systems across various platforms.Conduct site visits to address on-site technical issues, ensuring timely resolution.Collaborate with cross-functional teams to implement and optimize IT systems and processes.Document and track support requests, maintaining a comprehensive knowledge baseExpertise in diagnosing and resolving IT issues quickly and effectively.Strong knowledge of network configurations, system upgrades, and security protocols.Excellent communication skills, with a focus on customer satisfaction.Proficient in various operating systems and software applications.
Education
Masterschool
Cybersecurity
Western Governors University
Bachelor of Science - BS, Cybersecurity & Information Assurance
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