Collin Phillips
Experience and Engagement Strategist @NMDP
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WORK HISTORY
Experience and Engagement Strategist @NMDP
Salt Lake City, UT, US
Design and Execute Experience Strategies: Develop and implement end-to-end strategies to enhance member engagement across the journey from awareness to advocacy- Project Management: Lead and deliver marketing and engagement projects that align with organizational goals, ensuring they are completed on time and within scope- Collaboration: Partner with cross-functional teams, including marketing, technology, operations, and analytics, to drive experience enablement and optimize processes- Customer Experience Design: Utilize customer insights to design impactful experiences and measure their effectiveness- Voice of Customer: Gather and analyze feedback to inform strategic decisions and improve touchpoints throughout the member journey- Marketing and Communication: Apply best practices to create compelling, customer-focused messaging that drives connection and engagement.
EDUCATION
University of Utah - David Eccles School of Business
Master of Business Administration - MBA
Weber State University
Associate of Science (A.S.), Business Administration, Management and Operations
University of Maine
Bachelor of Economics, Business/Managerial Economics
ABOUT COLLIN PHILLIPS
At the forefront of strategic program management, my role as Project Manager at StubHub…
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