Collin Kelly

Customer Relationship Manager @ TriNet | Customer Success Manager | Driving Sales & Achieving Business Goals

Role
Customer Relationship Manager - Trinet at TriNet
Location
Albuquerque, NM, US
LinkedIn followers
500 followers

About Collin Kelly

With over four years of experience in customer success and account management, I thrive…

Experience

  1. Customer Relationship Manager - Trinet

    TriNet

    Jan 2023 — Present

    Leverage project management skills to handle customer inquiries, boosting customer satisfaction and loyalty. Manage a large portfolio across various industries, ensuring high retention. Enhanced customer relationships through continuous learning and by qualifying customers for R&D tax credits. Utilized Slack for cross-functional communication, aligning customer success strategies and driving feature adoption. Conducted client training and documented customer insights to inform the product roadmap.

Education

  • Royal Winnipeg Ballet School

    High School Diploma

    2006 — 2008

  • University of Montana

    Bachelor of Fine Arts (B.F.A.)

    2008 — 2012

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Collin Kelly — Customer Relationship Manager - Trinet at TriNet in Albuquerque, NM, US | Unifers